FREQUENTLY ASKED QUESTIONS
ORDERS & SUPPORT
You can buy directly from our website or through authorized dealers worldwide. Find A Dealer Near You
We ship direct only within the U.S., Canada, and Mexico. For all other regions, we work through our global dealer network. Find A Dealer Near You
Feel free to contact us through our Contact Page. We’ll be in touch as soon as possible.
WARRANTY & SERVICE
All new Bad Cat amps come with a 5-year warranty (3 years on speakers, 6 months on tubes). Visit our Warranty Page to read the full warranty or register your product.
Yes, Contact us with your serial number, we’ll let you know what’s possible.
We don’t offer custom work at this time. Unauthorized modifications may void your warranty.
PRODUCT QUESTIONS
Absolutely. Our amps are voiced to pair well with overdrives, modulation, and time-based effects. Many include buffered effects loops.
Some are. Our Hand-Wired Series uses point-to-point construction. Our Player Series II combines PCBs with premium components for performance and consistency.
Yes. Footswitches are included and support features like channel switching and boosts. Details vary by model.
ABOUT BAD CAT
Every Bad Cat amp is designed and built in Southern California.
Yes. Mark returned in 2024 and helped design models like the Mod Shop Black Cat 30 and Era 30.
We combine classic boutique tone with modern features, custom transformers, and rugged U.S.-built enclosures.